Hosted service terms (baseline)

1. Service

We provide a hosted deployment of PublicVoting software for your organisation’s voting system(s), including reasonable maintenance and agreed support. Exact SLA, region, and features are defined in your order or statement of work.

2. Software licence is separate

The open-source code remains Apache-2.0. Hosting, branding of the official service, and support are commercial offerings and do not transfer trademark rights.

3. Acceptable use

• No unlawful elections content or processing of data you are not entitled to process
• No attempt to bypass device-only cast, log integrity, or authentication controls
• No use of demo or pilot systems for high-stakes statutory elections without written agreement

4. Your responsibilities

• Accuracy of membership rolls and dual-control operations
• Custody of tallier shares and recovery materials
• Member communications and legal fitness for your jurisdiction

5. Availability & data

We aim for continuous service but do not warrant uninterrupted availability unless an SLA is signed. On termination we will provide a reasonable export window for audit packs and agreed data, then delete tenant data per policy.

6. Liability

To the extent permitted by law, the service is provided for institutional process support; we are not your returning officer and do not certify election legality. Liability caps are set in the commercial agreement.

7. Contact

hosted@publicvoting.org · legal@publicvoting.org

Full contract terms will supersede this baseline when countersigned.