Guides · Officers

Officer & admin guide

You run the institution’s voting system: membership, procedure packs, decisions, deliberation material, tallies, and audit. You do not cast ballots in the portal.

Your responsibilities

  • Bootstrap and secure officer accounts (password, optional TOTP)
  • Choose a procedure pack and governance settings
  • Register members (dual control when the pack requires it)
  • Issue bind tokens / QR so voters can attach a device
  • Create and lifecycle decisions (draft → open → close → tally)
  • Publish system fingerprint so members can reject look-alikes
  • Hold tallier key shares safely; run open ceremony after close
  • Export audit packs and review the append-only log

What you must never do

  • Cast a member ballot from the officer portal (there is no such path)
  • Assign a privileged role to yourself
  • Share long-lived bind tokens publicly or leave them in chat logs
  • Store all tallier shares on one laptop or in one password manager entry

First hour

From empty instance to verified cast

Follow this path once when standing up a system (demo, hosted, or self-host).

  1. Create the voting system

    Pick a stable slug and display name. Choose a procedure pack (e.g. club_basic, board_company). Prefer Apply pack settings so dual control, TOTP, and window defaults land immediately.

  2. Bootstrap the first officer

    Email + strong password → session. If the pack requires TOTP, enrol before further mutations. Store recovery codes offline.

  3. Confirm settings & fingerprint

    Load current settings. Note the system fingerprint (short form fp XXXX-XXXX-XXXX). Publish it to members so they can reject phishing look-alikes.

  4. Appoint a second officer

    When the pack requires two admins before live decisions, appoint officer 2. Dual-control membership needs a different officer to approve proposals.

  5. Membership

    Add voters (or propose → approve under dual control). Issue a one-time bind token with short TTL. Share via portal share card / QR (publicvoting://bind?…) out of band — not on a public web page.

  6. Member binds a device

    Member confirms fingerprint matches yours. They write down any recovery secret. You should see an active binding — not a portal cast.

  7. Create a decision

    Prefer draft when min-argue hours apply. Lifecycle shows when open is allowed. Emergency open only if pack allows — it is permanently logged.

  8. Open the vote window

    Opening freezes the roll commitment (eligible set). Late members do not gain a vote on this decision. Arguments/options freeze per policy.

  9. Members cast from devices only

    Track inclusion via public pages / trackers. Do not ask members to screenshot their choice in Mode B.

  10. Close, tally, audit

    After close, reconstruct ballot key with threshold shares (default 2-of-3). Publish tally. Download audit pack; optionally verify offline with the open-source verifier CLI.

Day-to-day officer operations

TaskGuidance
Policy changes Edit settings carefully; save only dirty fields. Significant changes should be explained to members and leave a log trail.
Empty opposition Binary motions: pack policy is banner or block open. Prefer nominating an opposing advocate early.
Emergency open Use rarely. Logged as emergency / min-argue skipped. Reviewable in the log browser preset.
Recovery lockouts Failed recoveries may lock a voter. Unlock only after out-of-band identity check.
Cooling-off after recover Default 24h before cast after phone recovery. Clear only with good reason and dual process if required.
Clerk export Membership / decisions / outcomes CSV when feature enabled. Public audit chain remains separate.
Chair cast (tie-break) Procedural officer action after tally when tie_break=chair_cast — not a Mode B ballot.

Security hygiene for officers

  • Use unique passwords; enable TOTP when available
  • Revoke sessions on shared or lost devices
  • Treat bind tokens like one-time passwords
  • Split tallier shares across people and storage
  • Never paste ballot private material into tickets or chat
  • Watch membership spikes and recovery spikes before high-stakes opens